ADACOM and i-DOCS are joining forces in order to enhance their presence in the EMEA region and offer holistic solutions in the areas of IT Security and Enterprise Software for Customer Communications Management.
ADACOM is a leading IT Security Integrator that provides Authentication Services through its own Processing Centres, best-of-breed IT Security solutions and Security Consulting services that assist organizations to secure their business operations and manage their overall information security risk level. ADACOM’s proven expertise in information security concepts and solutions, enriched with an established network of strategic partners, allows ADACOM to offer a combination of professional services, technical expertise and security technologies that can cover a wide scope of business requirements and security objectives set by our customers.
i-DOCS is a suite of BSS (Business Support System) software modules and solutions addressing the area of Customer Communications Management. Designed for any type of enterprise, i-DOCS CCM helps to manage vast quantities of sensitive data in a secure environment while reaching key business targets today such as cost savings, customer service improvement, customer experience enhancement, churn reduction and new marketing opportunities.
ADACOM IT Security & Enterprise Software has now local offices/subsidiaries in Munich, Frankfurt, Paris, Tel Aviv, Sofia, and Athens, serving a large portfolio of customers in more than 30 countries worldwide, mainly Financial Institutions, Telecom Companies and Governmental Organizations.
The merger of ADACOM and i-Docs offers great benefits in terms of business and technical aspects both to existing and to new company’s customers such as:
- Joint portfolios for the CCM market and IT Security industry
- Strong technological competences and business knowledge
- Synergies and holistic solutions to address sophisticated CCM and Security related needs
- Great economies of scale through joint value propositions
- Worldwide presence and local support either direct or through strong partnerships with leading System Integrators and leading Technology Vendors