ADACOM's IRMS Design and Implementation service helps organizations translate this approach into an exercised operational capability. We establish how security teams, IT, business owners and management work together, with agreed priorities, escalation thresholds and delegated authority. Tailored to the organization's risk profile, critical services and operating environment, the service supports faster, better-informed decisions, coordinated containment and recovery, and consistent stakeholder communication. Its scope can cover IT, cloud, identity, third parties and OT, where applicable.
IRMS Design & Implementation
An Incident Response Management System (IRMS) is a structured management system that establishes how an organization prepares for, responds to and recovers from cyber incidents. It brings together governance, people, processes and technology, connecting incident response with executive decision-making, crisis management, business continuity and secure recovery. Through clear responsibilities, defined decision authority and continuous improvement, IRMS embeds response readiness into the organization's operating model, helping protect critical services and maintain control during disruption.
IRMS Design and Implementation
Solution
The engagement progresses from readiness assessment and design through implementation, validation and handover. We assess existing capabilities and business dependencies, identify gaps and develop a prioritized roadmap. We then establish the IRMS governance framework, policies, roles and responsibilities, supported by scenario-specific playbooks, decision matrices, evidence-handling procedures, communication templates and recovery acceptance criteria. Response workflows are aligned with existing security operations, risk management and business continuity arrangements, with clear ownership and agreed acceptance criteria.
Training and cross-functional exercises validate the organization's ability to coordinate, make critical decisions and apply recovery priorities under realistic conditions. Defined KPIs, management reviews and tracked corrective actions sustain improvement through the Plan–Do–Check–Act (PDCA) cycle. Measures can include time to incident declaration and containment, coverage of critical services by exercised playbooks, and recovery against agreed objectives. The methodology draws on ISO/IEC 27001, ISO/IEC 27035, ISO 22301, NIST CSF 2.0 and NIST SP 800-61 Rev. 3, and can support requirements mapping for NIS2 and DORA readiness where applicable.